Ivalua clients: which companies use Ivalua?

Which companies use Ivalua?

Ivalua says more than 500 organisations use it. Named clients with a public source include Michelin, ArcelorMittal, Volkswagen Group, Thales, Pernod Ricard, Orange, Hiscox, Covéa and Honeywell. Public buyers include the State of Virginia, New York City, the NASPO cooperative contract and CERN.

The tables below list clients by sector. Each name has a primary source: an Ivalua press release or case study, a client’s own page, or a public tender notice. The date is the date of that source, not proof that the client still uses Ivalua today.

What does Ivalua say about its client base?

Ivalua says “over 500 of the world’s most admired brands” use it, and that 2025 brought a record number of new customers. Its case study page claims “the industry’s leading customer retention rate for 20+ years”, without a figure. Forrester’s 2024 Wave gave Ivalua 96% customer retention. These are the vendor’s and an analyst’s figures; none is audited.

For 2025, Ivalua named ten new customers without saying what each one bought: BAE Systems Inc., Pernod Ricard, Beneva, CNP Assicura, Deichmann, Oman Air, Pacific International Lines, Konica Minolta, Harman and Convergint.

Which banks and insurers use Ivalua?

Banks and insurers that Ivalua names with a scope include Crelan in Belgium, Hiscox, CNP Assicura in Italy, Covéa in France and Navy Federal Credit Union in the United States. Several cite regulation, such as the EU’s DORA rules on digital resilience, as a reason to control suppliers in one platform.

Ivalua’s financial services page also shows logos without a scope or date, including BNP Paribas, Crédit Agricole, Groupe BPCE, Generali, Macif and Danske Bank. BNP Paribas is the one I can speak for: I worked on three full-cycle Ivalua implementations there, described in the v156, v164 and v182 case studies.

Which manufacturers and industrial groups use Ivalua?

Manufacturing is Ivalua’s largest group of references. Named industrial clients include Michelin, ArcelorMittal, Volkswagen Group, DRÄXLMAIER, SKF, Thales, Imerys and Honeywell. Their scopes go from supplier master data only to the full chain, and several started with one module and added more later.

Supplier quality and risk, which matter most in direct spend, are covered in Ivalua supplier management.

Which healthcare, consumer and telecom companies use Ivalua?

In healthcare and pharma, Ivalua names Hikma Pharmaceuticals, Laboratoires Théa, Norway’s hospital procurement trust and Cleveland Clinic in the United States. In consumer goods and telecom, Pernod Ricard chose Ivalua for all its entities in 2025, and Orange describes a 13-year relationship.

Which public sector organisations use Ivalua?

Public buyers are the best documented Ivalua clients, because their contracts and tenders are published. In the United States they include the State of Virginia, New York City, San Diego County and the NASPO cooperative contract. In Europe they include the French state, CERN, EPFL and Norwegian agencies. Australia has SA Water.

Ivalua’s public sector page also shows logos for Arizona, Ohio, South Carolina, New York City and BCLC, dated July 2025. The research behind this page found that Ohio, Arizona and South Carolina do not name Ivalua on their own procurement sites, so they are left out of the table. What public contracts say about prices is in Ivalua pricing.

What can you learn from Ivalua’s public references?

Use public references to find a client like you, then ask to speak to them. A useful reference is in your sector, of your size, with your modules, and live for some years. A logo alone tells you none of that, and a press release written at signing says nothing about go-live.

1. Pick two or three clients from the tables above that match your sector, country and scope.
2. Check the date: a 2018 release on sourcing says nothing about the same client’s invoices today.
3. Prefer client-side proof: a supplier guide, a tender notice or a public contract shows the platform is in use.
4. Ask Ivalua or the integrator for a reference call with that client, and ask about their last upgrade.
5. Ask who implemented it. Many releases name the integrator, such as KPMG, Capgemini, PwC, Fluxym or CKS.

One limit applies to every list of clients. No public source was found of a customer that replaced Ivalua with another suite. Maryland’s project went badly, but the State kept its Ivalua platform and hired a new firm to stabilise it. What users say about the platform is in Ivalua reviews.

Who can help you if you are an Ivalua client?

I am an independent, certified Ivalua consultant (L1 to L3), not an Ivalua partner. I work directly for clients or alongside their integrator. You can bring me in for senior missions, an Ivalua health check of a live platform, or an Ivalua team of certified consultants from my network.